FAQs

Yes we cover Nationwide.
Yes we can. This will is an extra charge.
We service all size projects from £100-£100,000. On the larger schemes we would look to carry out a site survey for you. Please contact our customer service team.
Proper installation is very important to the integrity of the system and to the system achieving its usual lifespan. The method of installation can vary somewhat from company to company (some use rubber gaskets and not sealant etc in some ranges) however we would always recommend the sundries are supplied/ordered as per our recommended installation guides. You can purchase the correct fixings via our sundries/accessories page. Please note there is a separate accessories for Cast iron. Please refer to the fixings table for more information.
We have a team of technical specialists who can help you. Contact our customer service team who can assist.
Once an order has been placed, the order comes with drawings from our technical team. This will not go into production until you have approved the drawing. Please note you can make further adjustments before this does go in for production. This gives you complete peace of mind.
We accept all major debit and credit cards. You can also pay with PayPal or BACS.
The deliveries will be via rigid or artic lorries please let us know of any restrictions on your order.
Please contact us as soon as possible. Unfortunately it will be too late to cancel this particular item. However to save on delivery lets us know your revised item so we can add this to your delivery slot.
Yes our friendly customer service team will be in touch with a delivery date for you.
Please visit our sister company copingsuperstore.com which offers a wide range of Copings, Fascias and Soffits.
Yes you can and we will talk you through this process so you can take advantage of discounted shipping fees.
We have approved installers in the UK. Please contact us and we can give you details for you to deal with direct.
As a family run business we appreciate all the help with reviews. If you could email us on sales@theguttersuperstore.com with photos and a review that would be fantastic.
Everything you need to know to ensure smooth delivery is listed in our Delivery Checklist. Please refer to it or contact us for any other queries.